R&L Automations

Premium package

In final development · available by September 2026

A complete managed business system.

$300 setup / $700 per month

Premium includes everything in Pro and adds R&L's own CRM plus inbound call handling, lead follow-up, monitoring, and a mobile-first dashboard. It's in final development and is expected to be available by September 7, 2026 — here's what's coming. Premium is not yet live and is not sold as a running product today.

Everything in Pro, plus

  • R&L-owned CRM (built on Supabase) — managed access, not ownership
  • Front Office inbound call handling with owner alerts
  • Revenue Recovery email follow-up on leads and quote requests
  • Approved quote-reply and follow-up automation, configured per client (email only)
  • Owner SMS notifications (owner opt-in)
  • Email review-request workflow
  • Lead-source tracking and a unified customer activity timeline
  • Watchtower monitoring, system alerts, and managed usage controls
  • Mobile-first, secure client dashboard
  • Up to a 1-hour setup and finalization video call

Front Office — inbound only

Front Office helps when you're busy, in the field, or after hours. It answers inbound calls, captures the caller's details and request as structured fields, attempts an emergency transfer when a call is urgent, and sends you the key details and any caller-designated message by SMS. It is inbound only: it does not place automated or AI outbound calls, does not record calls, and does not create full transcripts.

Revenue Recovery — email only

Revenue Recovery acknowledges quote and contact requests and sends approved email follow-ups so opportunities don't quietly slip away, with lead-status tracking and reporting. All customer-facing automated outreach is by email only — never automated SMS or automated calls to your customers.

R&L-owned CRM

R&L builds, owns, hosts, and operates its own CRM on Supabase. You get managed access as part of the service, not ownership of the platform, source code, or automation logic. R&L runs its own systems and does not integrate with external CRM or field-service platforms.

Mobile-first dashboard

A secure, separate login (not the public website) shows what the system is doing for your business — calls received and captured, caller messages delivered, leads and quote requests, follow-ups sent, appointments, and review requests. Verified recovered revenue and clearly-labeled estimated opportunity are kept separate; R&L does not overstate revenue outcomes.

Ownership & cancellation. You own your domain, your supplied assets, and your own payment accounts. R&L owns the website, source code, templates, the CRM platform, automation logic, and infrastructure. On cancellation, R&L services (site, CRM access, dashboard, automation) cease at the end of the paid period — no source-code or CRM handover. Cancel anytime; no fixed-term lock-in.

Front Office · Premium

When you can't pick up, the call still gets handled.

Front Office answers inbound calls you can't take, captures the caller's details and request, and texts you the key information. Inbound only. No call recording.

Inbound call capture

Answers inbound calls when you're busy, in the field, or after hours.

Details captured

Caller name, number, service requested, and preferred time — as structured fields.

Urgency & transfer

For urgent calls, it attempts a transfer to you and records the outcome.

Owner alerts

Sends the key details and any caller-designated message to you by SMS.

No recording

Calls are not recorded or transcribed — only approved fields and the caller's designated message.

Front Office handles inbound calls only — it does not place automated calls to your customers.

Coming soon

Front Office · Premium

Walkthrough video coming soon.

Revenue Recovery · Premium

Follow up on the leads you already earned.

Revenue Recovery acknowledges quote requests and sends approved email follow-ups so opportunities don't quietly slip away. Email only.

Quote acknowledgement

New quote and contact requests get a prompt, approved acknowledgement.

Approved email follow-up

If there's no reply, an approved follow-up email goes out on your schedule.

Lead status tracking

See which leads are new, worked, or converted.

Reporting

Track follow-ups sent and opportunities recovered over time.

Automated customer follow-up is by email only — not by automated text or calls to your customers.

Coming soon

Revenue Recovery · Premium

Walkthrough video coming soon.

Premium dashboard

See the results in one simple dashboard.

Premium includes a mobile-first client dashboard that shows what the system is doing for your business — inbound calls handled, follow-ups sent, leads and appointments — in numbers you can read on your phone.

Mobile-first & easy to readSecure private loginVerified vs. estimated resultsUpdated as the system runs

Sample data shown for illustration — not a real client. Premium is in final development.

Client DashboardSAMPLE

Sample Business (demo)

Inbound Calls & Lead Follow-Up

Jun 23 – Jun 29

Inbound Calls Handled

14

captured & followed up

Estimated Value

shown in your private dashboard

Time Saved

6.5 hrs

Follow-Ups

22

Appointments

9

Results

Calls Handled Over Time

Illustrative sample data — not a real client.

Compare

What's in each package.

The three packages are cumulative — Pro includes everything in Basic, and Premium includes everything in Pro. Prices are current working prices and subject to change; there's no fixed-term lock-in.

Comparison of the Basic, Pro, and Premium packages
FeatureBasic$100 / $80 moPro$200 / $350 moPremium$300 / $700 moComing Sept 2026
Website
Professional managed websiteOne pageUnlimited pagesUnlimited pages
Hosting, SSL, maintenance & security
Responsive & cross-browser
SEO / GEO / AEO + LocalBusiness data
Gallery & testimonials sections
Customer tools
Simple contact form to your inbox
Google Business Profile connection
Google Search Console connection
Quote-request forms + file uploads
FAQ chatbot (no conversation retention)
Scheduling & booking
Customer payment portal (your Stripe account)
Leave-a-review link & QR code
Owner email notifications on leads
Managed automation (Premium)
R&L-owned CRM
Front Office inbound call handling
Revenue Recovery email follow-up
Owner SMS notifications (opt-in)
Watchtower monitoring & alerts
Mobile-first client dashboard
Support & terms
One small content update / monthIncludedIncluded
Setup & finalization video callUp to 30 minUp to 1 hour
Local, human support
Cancel anytime, no fixed-term lock-in