R&L Automations

Pricing

One complete system. Choose the usage tier that fits your call volume.

Every tier includes the same managed system. The difference is the monthly call usage included.

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[ One complete Managed Front Office ]

The system stays the same. Your included call usage changes.

We learn how your business handles calls, scheduling, urgency, estimates, and follow-up. Then we build the system around your rules and keep it running.

  • Calls handled
  • customer details captured
  • booking or request routing
  • approved Recovery and Customer Reactivation follow-up
  • R&L CRM and dashboard visibility
  • ongoing monitoring and maintenance

Usage tier

Standard

For a steady, manageable call load.

Complete Managed Front Office included.

Calls, booking or routing, approved follow-up, visibility, and ongoing management.

$499per month

$200 one-time setup

Monthly receptionist minutes

500 minutes of call usage included

Additional receptionist minutes: $0.40/minute beyond your included monthly usage.

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Usage tier

Growth

For a busier phone line or a second crew.

Complete Managed Front Office included.

Calls, booking or routing, approved follow-up, visibility, and ongoing management.

$799per month

$200 one-time setup

Monthly receptionist minutes

1,000 minutes of call usage included

Additional receptionist minutes: $0.40/minute beyond your included monthly usage.

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Usage tier

High Volume

For a business with a consistently active phone.

Complete Managed Front Office included.

Calls, booking or routing, approved follow-up, visibility, and ongoing management.

$1,099per month

$200 one-time setup

Monthly receptionist minutes

1,500 minutes of call usage included

Additional receptionist minutes: $0.40/minute beyond your included monthly usage.

Get StartedSee how it works

Current pricing — subject to change. Every tier has a one-time $200 setup fee. No fixed-term lock-in; cancel anytime.

We track your usage as part of the service. If you are regularly running past your included minutes, we will talk to you about moving up a tier before it becomes a problem.

Start with the usage tier that fits today. Move up later if your call volume grows.

[ Included in every Managed Front Office ]

One complete front office. Built, run, and maintained by our team.

We learn your approved business rules, configure the system around them, test the full customer path, and keep it operating as your business changes. Every tier includes the complete managed system below.

  • Inbound call handling

    Calls are handled when you are busy, on the job, or unavailable. We capture the customer, service need, urgency, and approved next step.

  • Booking, routing & escalation

    When configured, appointments can be booked. Requests needing review are routed correctly, and urgent calls can be escalated to an approved contact.

  • Owner notifications

    The important details and caller-designated messages reach the owner phone you nominate, once it is opted in for text alerts.

  • Recovery & Customer Reactivation

    Approved email follow-up helps keep real new inquiries, quote requests, and client-selected past customers or older opportunities moving.

  • R&L CRM & activity visibility

    Calls, leads, quotes, follow-up, booking status, and next actions stay organized in the R&L CRM and mobile-friendly dashboard.

  • Dashboard & measurable activity

    See incoming activity, outcomes, follow-up, monitoring status, and clearly labeled verified versus estimated values.

  • Monitoring & issue response

    We monitor system health, surface problems visibly, and prepare a clear response when supported components need attention.

  • White-glove setup, testing & maintenance

    We learn your process, configure the supported workflow, test it before use, maintain it, and refine it as your business changes.

The same complete system at every tier.

Standard includes 500 receptionist minutes a month, Growth 1,000, and High Volume 1,500. The included usage is what changes between them.

Custom workflows

When your business needs more, we build around it.

The managed front office covers calls, scheduling, recovery, reactivation, and your dashboard. If you have a separate workflow, system connection, or bottleneck that needs a custom solution, we can scope it around the way your business already works.

  • Connect the tools you already use
  • Solve a workflow the standard system does not cover
  • Build around a specific business problem
Contact us about a custom workflow

Custom work is scoped and priced separately.

Before you choose

Before you choose

Not sure which tier fits?
Tell us roughly how many calls you get in a month and we will work it out with you on a call. At a five-minute call, 500 minutes is around 100 calls, 1,000 is around 200, and 1,500 is around 300.
What if I outgrow it?
We track your usage as part of the service, so we see it before you do. If you're regularly running past your included minutes, we'll talk to you about moving up a tier. Additional minutes are $0.40/minute beyond your included monthly usage.
What is the setup fee for?
The one-time $200 covers learning how your front office works, configuring the system around it, connecting your line and calendar, and testing it before it takes a real call.
Am I locked in?
No. There's no fixed-term lock-in and you can cancel anytime. The current paid month isn't refundable and service runs to the end of it.

FAQ

Questions, answered.

We run a managed front office for service businesses. When you can't get to the phone, we answer it, find out what the caller needs, book the appointment where that's what they want, take down the lead, follow it up if it goes quiet, and keep the record of all of it in one place. We build it around your business, we run it, and we maintain it.

Not sure which tier fits? Let's work it out together.

Schedule a CallSee how it works